Kind hearted vets for All Kinds of pets…
Thank you for taking the time to complete this survey.
How were you treated on the phone to schedule appointments or ask questions? Excellent Above Average Average Below Average Poor How was the amount of time between calling and getting an appointment? Excellent Above Average Average Below Average Poor How was the appearance/cleanliness of the hospital? Excellent Above Average Average Below Average Poor How was the amount of time spent waiting before seeing the doctor? Excellent Above Average Average Below Average Poor How was the appearance of the staff/doctor? Excellent Above Average Average Below Average Poor How well did the staff handle your pet? Excellent Above Average Average Below Average Poor How well did the doctor answer your questions? Excellent Above Average Average Below Average Poor How was the amount of time the doctor spent with you and your pet? Excellent Above Average Average Below Average Poor How fair did you feel the fees were? Excellent Above Average Average Below Average Poor How was your overall experience at All Kinds Veterinary Hospital? Excellent Above Average Average Below Average Poor
Please answer the following with either a click in the Yes or No circle.
Have you ever tried to call the hospital and gotten a busy signal? Yes No If ever placed on hold, do you feel the hold time was too long? Yes No Do you feel there is enough convenient parking? Yes No Do you feel the parking lot is accessible from the main road? Yes No Would you mind if we locked the doors and turn on the answering machine for 1-2 hours at lunch time once monthly for our staff meetings/continuing education? Yes No Would you use a website if available for refills or questions for staff? Yes No Would email reminders work as well or better than postcard reminders? Yes No Would you recommend All Kinds to friends and family? Yes No
